Absolutely not! Our earn and redemption rates have remained unchanged, you can still earn points for all gaming and select non-gaming purchases as well as redeem earned points at over 140 locations!
  • I already have an ace/PLAY, Golden Rewards, Beer & Bites, Checkout Rewards, Gold Mine or Rocky Gap rewards card. Do I need to become a True Rewards member?

  • Yes. At the time your favorite location goes live with True Rewards, your current card will no longer work. You will receive correspondence as your location goes live. To become a True Rewards member, visit any Golden Entertainment location to make the switch as soon as your preferred destination goes live with True Rewards. Find a location
  • What are tier points and how do I earn them?

  • Tier points are BASE points earned which are used to determine your tier level (True, Loyal, Solid, Legit or Epic). Base points do not include multiplied points or adjusted points. You can earn points when you play or dine at any Golden Entertainment location. Select casino bars and restaurants apply.
  • At which Golden Entertainment locations can I earn and redeem True Rewards points?

    True Rewards points can be earned and redeemed at any Golden Entertainment casino, tavern or participating grocery store. See the full list of Golden Entertainment locations here.
  • Do my points ever expire?

  • Where and how can I spend my points?

    True Rewards points can be earned and redeemed at any Golden Entertainment property, and on select True Rewards partners products and services. Select restaurants at casinos do not apply.
  • How do I earn points for purchases at bars and restaurants?

    Keep your card handy to show at the time of a transaction, your server or other Golden Entertainment team member will swipe your True Rewards card at time of transaction.
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